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Dear Richard & Rahla:
I wanted to get a note off to you both to thank you for the most
productive and enlightening workshop you recently conducted for our
merchants. It was the first time we have hosted an inter-active type of
experience for our merchants and I was amazed at how many of them actually
"opened up" and really had fun!
There were pages of positive comments from the individual merchants but
the overall consensus seemed to be that each participant went back to
their stores not taking each day so seriously, and looking at negative
situations from a more positive light!
It was unanimous that the merchants want you both back one day soon.
Thank you for sharing your enthusiasm, your passion for life, and your
sense of humor with us all.
warmest sincerity,
Christina Lanoue
General Manager
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